At Bergey's, the wheels are always in motion. Here is the latest news highlighting industry awards, significant events and key milestones.
BERGEY'S HAS PURCHASED KIA OF LANSDALEDecember 2019
Bergey's is pleased to announce that it has purchased Kia of Lansdale which is located at 1150-1151 N. Broad Street in Lansdale, PA. The dealership has been renamed Bergey's Kia. We are excited at the opportunity to add an import brand to our automotive product offerings! Kia has been gaining market share in recent years, specifically with the Telluride and Sportage popularity, resulting in a 3.3% sales increase YTD. We are excited at the opportunity to capitalize on that momentum. This acquisition will result in seven auto dealers serving the northern Montgomery County area further strengthening our position as an automotive leader in our community. The leadership team will include Kevin Bergey, Dealer and Bob Yothers Jr., General Manager. Bergey's would like to extend a warm welcome to the team members at Kia of Lansdale.
RENITA BERGEY SHELLY SIGNS AS DEALER
December 2018
We are very pleased to announce that Renita
Bergey Shelly is now the Dealer at Bergey's Buick GMC. Her father Glenn Bergey has been the Dealer since 1982 and
built a strong, high performing dealership with his team. He officially handed
the "steering wheel" over to Renita today. She is ready for the challenge
having worked in various roles throughout the dealership, most recently in
sales where she excelled. Renita is grateful for the opportunity to lead the
family run dealership into the future.
STRICK FRANCHISE
November 2018
Bergey's Truck Centers is proud to add Strick
Trailers, Cheetah Chassis and Evans Trailers to our ever growing and
outstanding list of product offerings for all Bergey's customers and prospects.
Strick Trailers works with customers to develop unique solutions to meet their
specific operational needs. Strick's cutting-edge technologies and engineering
excellence have shaped the way the industry builds trailers. It was Strick that
designed and built the first intermodal shipping containers and chassis, revolutionizing
international trade and logistics. Strick was the innovator behind plate
trailer technology with the introduction of ArmorPlate®, the first aluminum
plate trailer design. Strick's innovations have impacted the delivery of all
types of cargo and have been adopted as standards throughout the industry.
These innovations have provided real-world solutions for our customers.
FORD - DRIVE 4 UR SCHOOL
October 2018
On October 13, 2018 our Ford Dealerships helped to
sponsor a Test-Drive for Your School Event. Each test drive raised money for
the N. Montco Technical Career Center. For every person who took a test-drive
in a Ford vehicle during the event, Ford Motor Company donated $20 to North
Montco Technical Career Center ($30 for test-driving the new Transit Connect!).
As much as $6,000 could be raised!
LESTER B. BERGEY
September 2018
It is with sadness we announce the passing of Lester
Bergey on Monday, September 17th 2018. Lester served Bergey's for over 60 years
with dedication, passion and humility. He was a former president, charter
member of the board of directors, and worked in other various departments. He
was a role model of servant leadership to his family and team members. He was a
hardworking, generous, caring man who had a servant's heart, a good sense of
humor, and loved to talk business. Lester leaves behind many loved ones
including family members that currently work at Bergey's - children, Duane
Bergey and Ruth Ann Bergey and brother, Henry Bergey.
"I have fought the good fight, I have finished the race, I have kept the faith. Now there is in store for me the crown of righteousness, which the Lord, the righteous Judge, will award to me on that day-and not only to me, but also to all who have longed for his appearing." II Timothy 4:7-8 (NIV)
BUICK DRIVE FOR YOUR STUDENTS
September 2018
We would like to thank everyone who organized and
took a test drive as part of the Buick Drive For Your Students event at the
Souderton Area High School Big Bash. It was a tremendous community event. We
had 283 test drives to help raise money to support the Indian Valley Education
Foundation. Buick donated $10 for each valid test drive up to 100 test drives.
Our event exceeded 100 test drives, so Buick doubled their donation to $20 per
valid test drive.
NORTH PENN COMMUNITY BUILD-A-BAG
July 2018
Bergey's Chevrolet was a proud sponsor of the North
Penn Community Build-A-Bag Drive. Together, with the help of more than 60
volunteers ranging from students, families, community members, local businesses
and organizations, they helped fill more than 300 backpacks! Bergey's stocked a
2018 Chevy Spark with Back to School goodies for kids in the North Penn School
District. On Saturday, July 28th Brian McKay and the 92.5 WXTU team joined them
to help fill the Chevy Spark.
BERGEY BULLDOGS
June 2018
VISTA (Volvo International Service Training Award) is
an international competition open to all service market professionals within
the Volvo global network. It is currently the world's largest competition for
service market personnel and our own Bergey Bulldogs have made it to the 2018
finals! In April, the Bergey Bulldogs placed 3rd in
North America at the 2018 VISTA World Semi-Finals in Gothenburg, Sweden - home
of Volvo Trucks. As Semi-Finalists and one of the top 40 teams in the world,
our crew headed to Curtiba, Brazil to represent the USA at the VISTA World
Championship Final.
QUICK LANE AT BERGEY'S IN LANSDALE
June 2018
Bergey's would like to welcome you to our brand new
Quick Lane! Bergey's Tire & Auto Service Center of Lansdale has now become
Quick Lane at Bergey's, associated with our Lincoln and Ford of Lansdale
dealerships. All of your favorite team members have joined Jeff Henry our Quick
Lane store manager.
We're your neighborhood quick service experts. At Quick Lane Tire & Auto Centers, we offer a lot more than just oil changes and new tires. From The Works, our signature oil change with a complete Multi-Point Inspection, to brake and battery inspections, to a full selection of 13 major tire brands, backed by our Low Price Tire Guarantee, to many other everyday auto repair services, we're your one stop to help keep your vehicle running smoothly. In addition to changes within the service bays, the lobby of Quick Lane has undergone a transformation as well. You can read the newspaper, grab a cup of free coffee, and relax as your vehicle is serviced. *Quick Lane® is a registered trademark of Ford Motor Company.
BUICK GMC - #1 CERTIFIED PRE-OWNED IN THE NATION
May 2018
Buick GMC celebrated being the #1 Certified Pre-owned
Dealer in Nation for May, June and July 2018. We would like to thank our team
members for all their hard work and our loyal customers for their business!
FORD PRESIDENT'S AWARD
March 2018
Ford of Ambler recieved the prestigious Ford
President's Award for 2017 because of thier excellent customer service and
efforts this past year! Only the top 10% of all Ford dealerships nationwide
receive this award. It is only given to Ford dealerships that obtain the
highest level of customer satisfaction and surpass the sales objectives that
Ford sets. Winning this is a reflection that customers had a great experience
with each of our team members and that they earned their trust and confidence
in service, parts, and sales.
JOANNA BERGEY SHISLER SIGNS AS DEALER
February 2018
We are very pleased to announce that Joanna Bergey Shisler is now the Dealer at Bergey's Chevrolet! Her father Glenn Bergey has officially handed the "steering wheel" over to Joanna. She is ready for the challenge having worked in various roles throughout the dealership. Joanna is grateful for the opportunity to lead the family run dealership into the future.
ORGANIZATIONAL CHANGES 
September 2017
Joanna Bergey Shisler has been promoted to President of Bergey's Chevrolet. She has served Bergey's for 24 years, starting in finance & insurance before moving full time into car sales where she excelled. Joanna's drive and determination helps her deliver superior customer satisfaction and was recognized as the top Chevrolet sales consultant in the Philadelphia region. Joanna is graduate of the NADA Dealer Academy and will work closely with the experienced management team at Chevrolet to help grow the business.
Renita Bergey Shelly has been promoted to Vice President of Bergey's Buick GMC. She has served Bergey's for 23 years, beginning her career in finance & insurance before moving into car sales. Renita's creative selling strategies and leasing expertise helps her achieve outstanding sales results and was recognized as the top selling Buick GMC sales consultant in the Philadelphia region. Renita has a Business Administration degree from Temple University and is a graduate of the NADA Dealer Academy. She will work closely with the veteran management team at Buick GMC to help it thrive.
After 37 years of dedicated service, Bergey's current Chief Financial Officer (CFO) & Sr VP Finance & Admin, P. Scott Heckler will be retiring at the end of 2017. Bergey's would like to thank Scott for his years of loyal service, financial expertise and steadfast leadership throughout his career. We wish Scott well in his future endeavors!
David W. Budnick joined the Bergey's team on October 2, as our new CFO. He joins our team with over 30 years of financial experience in the agribusiness, food processing and real estate industries. David specializes in financial leadership to high performing family companies. David's professional goal is to help multi-generational, family owned businesses capitalize on financial opportunities, while maintaining their core values. His most recent position was with the Clemens Family Corporation where he served as the Chief Financial Officer for 15 years. David and Scott will work together for the remainder of 2017 to ensure a smooth transition. Please welcome David to the Bergey's team.
Barry M. Halteman, who currently serves as VP Corporate Controller, has been promoted to Sr VP of Finance & Admin effective October 2, 2017. Barry has served Bergey's for 37 years, in a variety of roles including truck technician, accountant, assistant controller and board member. In addition to his daily finance responsibilities, Barry has provided leadership and vision while chairing numerous corporate committees and leading key projects. His most recent being the 2016 acquisitions of Ford of Lansdale and Mack/Volvo truck centers in Delaware and Maryland.
MACK MASTERS
August 2017
Congratulations to the Bergey Bulldogs on their 3rd place finish in the 2017 Mack Masters Competition. 457 teams competed, 9 went to the finals and this team came out victorious as one of the best 3 Mack technician teams IN THE WORLD! Thank you for inspiring us with your hard work, dedication and team spirit! Great job representing Bergey's!
BERGEY'S ANNOUNCES CEO - MARK BERGEY
July 2017
To better position Bergey's for future growth and unify their various businesses, Bergey's has appointed Mark Bergey to Chief Executive Officer. All operations will begin reporting to the CEO effective January 1, 2018.
Mark Bergey has served Bergey's for over 25 years, with his most recent roles as President of Bergey's Truck Center, Vice President of Bergey's Leasing and Vice President of Human Resources. Mark will be responsible for overseeing the auto, truck and tire operations, in addition to corporate services.
"We have been strategically working to create a plan to support Bergey's strong foundation as they approach their 100th anniversary." said Phil Clemens, member of Bergey's Board of Directors. "Mark has the vision and leadership to uphold Bergey's heritage, while capitalizing on future opportunities through unified operations. Our board is excited to support Mark in this new role."
Bergey's is a family owned auto, truck and tire company that has been in business since 1924. Bergey's offers auto, truck and tire solutions for retail and commercial customers at over 25 locations in Pennsylvania, New Jersey, Delaware, Maryland and Virginia.
BERGEY'S LINCOLN - LEADERS OF EXCELLENCE
May 2017
We would like to congratulate Ryan Alderfer, Mark
Clemmer, Larry McCreary and Alex Soyfer for being
recognized as Lincoln Leaders of Excellence. They have
excelled in areas of client satisfaction, sales and training.
We celebrate their accomplishments, dedication and
leadership in helping to present the new face of Lincoln.
They were one of 113 in the United States to receive the
award and one of 9 in Pennsylvania.
BERGEY'S CHEVROLET MARK OF EXCELLENCE AWARD WINNERS
May 2017
We would like to congratulate the 2016 Mark of Excellence Award Winners at Bergey's Chevrolet.
SERVICE TECHNICIANS: Mike Ambrusch, Dave Gruver, Brad Kuder and Steven Willard.
SALES CONSULTANTS: Joanna Bergey Shisler, Matthew Cerefice, Kenneth Bobrownicki, Keith Hackman,
Brad Fox, Lito Reinoso, Edward Schmell, Anthony Isabella and Timothy Mager.
CERTIFIED TECHNOLOGY EXPERT: Carolyn Shoop.
STATE-OF-THE-ART TRUCK CENTER
May 2017
We are excited to announce Bergey's Truck Centers new Pennsauken, NJ facility which opened for business Monday, May 22nd. Our new truck center is located at 7255 N Crescent Blvd., Pennsauken, NJ 08110, on Route 130 across the street from our prior truck center location.
This brand new state-of the-art truck center facility is conveniently located minutes from routes 95, 295, 76 and 295, strategically positioned to "Keep Philadelphia Customers On the Road."
"This new truck center facility is the result of our team's commitment to our customers in the Philadelphia market. We can't wait to share this new facility with our customers, as well as our team members." - Mark Bergey, President
Our new truck center delivers 50,000+ sq ft to better serve our customers:
• Improved Service Capabilities
• 21 service bays
• State-of-the-art truck service processes and systems
• Uptime Certified
• Increased Parts Inventory
• 15,000 sq ft parts warehouse
• Truck Inventory on Site
• Easier truck Access
• Accessible from RT 130 & Westfield Ave
• Improved Customer Waiting Areas
• 3 different waiting areas, including wifi
• More Space!!
• 7 Acres vs. 2.5 Acres
• Expanded parking
#2 LINCOLN CERTIFIED PRE-OWNED DEALER
April 2017
Not every used Lincoln can be a Certified Pre-Owned Lincoln. Every Lincoln that Bergey's certifies is gently used and must adhere to our meticulous 200-point inspection process. Bergey's Lincoln is proud to be recognized as the #2 Lincoln Certified Pre-Owned Dealer in the nation for 2016. Lincoln honors the top selling dealership in the nation every year. Bergey's Lincoln was recognized for their outstanding sales effort, selling 477 certified pre-owned vehicles in 2016. All of Bergey's Lincoln's dedicated employees, teamwork and top-notch customer service made this possible. Earning this award is a reflection of the entire staff's commitment to delivering an exceptional customer experience.
MOPAR'S TOP TECHNICIANS IN 2016
April 2017
Bergey's Chrysler Jeep Dodge Ram is happy to announce that our technicians have been recognized as Mopar's Top Technicians in 2016! Keith Clemmer and Billy McCormick have earned a Gold spot as one of the top 75 technicians from over 25,000 eligible throughout the country!
The Top Tech award is a significant award based upon each techs exemplary Fixed First Visit scores, tech training achievement, and dealership tenure. In addition to our Gold spot technicians, we also are pleased to have Silver and Bronze technicians. Brian Smith, Daryl Renner and Andrew Nester have earned a Silver spot as one of the top 200 technicians in the country. Kevin Smith, Dominic Spatacino and Joe Hoffman have earned a Bronze spot as one of the top 1000 technicians in the country. We are very proud of our award winning team!
MACK NAMES BERGEY'S TRUCK CENTERS 2016 NE DEALER OF THE YEAR
March 2017 
Bergey's Truck Centers has been named Mack Trucks, Inc. Northeast Regional Dealer of the Year for the 3rd year in a row. This honor is earned by delivering the highest standards across truck sales, leasing, parts and service. This achievement is testament to Bergey's high caliber team and commitment to Keeping Customers on the Road™.
In 2016 Bergey's Truck Centers sold over 400 Mack trucks, obtained Uptime Certification in three locations (Souderton, PA; Pennsauken, NJ; Trenton, NJ) and exceeded their service training goals with 44 Mack Master Technicians on staff. In December, Bergey's acquired two new locations in New Castle, DE and Delmar, MD, expanding their support to a total of eight full-service truck dealerships.
"Bergey's Truck Centers was chosen to receive the 2016 Northeast Dealer of the Year award because of their exemplary dedication to customers and to the entire product line," said Pat Meehan, Regional Vice President, Mack Trucks North America. "As the industry changes, Bergey's changes, increasing their capabilities, expanding their footprint, and improving operations to better serve their customers. Bergey's truly lives up to their brand promise of Keeping Customers on the Road™."
Bergey's Truck Centers has been recognized in the past as the 2014 and 2015 Mack Trucks, Inc. Northeast Regional Dealer of the Year and Volvo Trucks North America 2013 Highest Customer Satisfaction in the United States.
BERGEY'S CHRYSLER JEEP DODGE RAM HAS RECEIVED THE 2017 CUSTOMER FIRST AWARD FOR EXCELLENCE
March 2017
Bergey's Chrysler Jeep Dodge Ram has received the 2017 Customer First Award for Excellence for a second year in a row. They were one of 124 dealerships nationwide to receive the inaugural 2016 award and now one of 387 to receive the 2017 award. It recognizes elite dealerships across that country that are leaders in customer sales and service experience.
FCA US created the Customer First Award for Excellence with its dealer partners and J.D. Power to improve customer satisfaction with Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the United States with a specific focus on the sales and service experience, employee training and facility condition.
All 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships are eligible to pursue and earn this prestigious award on an annual basis. Dealerships must achieve stringent goals in five core "pillars" to earn the coveted Customer First Award for Excellence designation: facility certification, performance measures, training certification, employee surveys and process validation.
BERGEY'S CHRYSLER JEEP DODGE RAM HAS EARNED THE WALTER P. CHRYSLER CLUB AWARD
March 2017
FCA US announced that Bergey's Chrysler Jeep Dodge Ram has earned the Walter P. Chrysler Club Award, the Company's highest recognition for overall sales and Mopar parts sales performance. Bergey's was one of only 35 Chrysler, Jeep, Dodge, and Ram dealerships nationwide to receive this prestigious award and it's the first time the dealership has received the award.
The Walter P. Chrysler Club was established by Chrysler as a way to nationally recognize its leading dealerships and thank them for their hard work, dedication and overall performance in sales, service, and parts. All 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships have the opportunity to pursue and earn this award annually.
"This special group of dealers and their employees deserve our highest recognition for their consistently strong sales performance and unwavering support during 2016," said Reid Bigland, Head of U.S. Sales. "We are honored to present these best-in-class dealers with our Walter P. Chrysler Club Award for their overall sales and Mopar parts sales performance."
ANNOUNCING SEVERAL KEY CHANGES TO BERGEY'S BOARD OF DIRECTORS
January 2017
We would like to announce several key changes to Bergey's Board of Directors.
Lee Delp, the Chairman of the Board, retired at the end of 2016. He brought a wealth of business experience and helped guide many significant changes over the years. We would like to thank him for his 13 years of dedicated service to the company.
Phil Clemens joined Bergey's Board of Directors in 2016. He brings a wide array of business knowledge and family business expertise. Phil is the former Chairman and CEO of The Clemens Family Corporation, a holding company that owns the well-known brand, Hatfield Quality Meats of Hatfield, Pennsylvania. He has spent his entire working career with the Clemens Family Corporation. He actively serves in the community, supporting businesses and organizations such as Lancaster Bible College, North Penn United Way, Calvary Church of Souderton and many more.
Jack Kreischer and Tony Chivinski joined the Board of Directors in 2017. With their addition, Bergey's will have three outside directors for the first time in the company's 93-year history.
Jack founded Kreischer Miller, a regional certified public accounting firm located in Horsham, Pennsylvania. Today, the firm is one of the largest independent regional CPA firms in the country. In addition to serving as Managing Partner of Kreischer Miller for 27 years, he has specialized in providing support services to construction businesses, manufacturing companies and investment managers, with special emphasis on the intergenerational transfer of family businesses.
Tony currently provides advisory and consulting services to business leaders. He previously served as Executive Vice President and Chief Operation Officer for Pennfield Corporation, a large, closely held agribusiness headquartered in Lancaster, PA and Peat, Marwick, Mitchell and Co. as a CPA. Tony has a strong knowledge of finance, strategic planning, business operations and team development. He has been very active and holds various board and leadership positions including the Willow Valley Associates, Berks Packing Company and Thaddeus Stevens College to name a few.
The 2017 Board of Directors include Glenn Bergey, Duane Bergey, Ruth A. Bergey, Mark Bergey, Phil Clemens, Jack Kreischer and Tony Chivinski.
BERGEY'S TRUCK CENTERS ACQUIRES HARVEY TRUCK CENTERS
December 2016
December 2016
Bergey's Truck Centers is excited to announce that it has acquired Harvey Truck Centers. This acquisition results in the addition of two new full service truck dealerships located in New Castle, Delaware and Delmar, Maryland. Bergey's Truck Centers will have eight truck center locations with this acquisition covering southeastern Pennsylvania, New Jersey, Delaware and the Eastern Shore of Maryland.
These new locations are authorized dealers for Mack and Volvo Trucks and in addition the Delmar location will be an authorized Fuso Truck dealer. Both locations will provide new truck sales, used truck sales, truck service and parts, as well as truck rental and leasing. "Our acquisition of Harvey Truck Centers positions us to better serve customers in the Philadelphia metro market. As well as providing sales, service, parts and leasing to the Delaware and Maryland markets. Acquiring Harvey Truck Centers strengthens our brand promise of Keeping Customers on The Road™," Mark Bergey, President of Bergey's Truck Centers.
The New Castle, Delaware location is conveniently located near Interstates 95 and 295, southwest of Wilmington, Delaware. The Delmar, Maryland is located on Route 13, north of Salisbury, centrally located to serve Delaware and the Eastern Shore of Maryland. We look forward to the opportunity to serve these new markets with commercial truck solutions.
"Harvey Truck Centers has built a strong reputation of excellent customer service for the past 26 years. They have done a great job serving their customers and we hope to build on their success with the help of the Harvey employees who have joined our Bergey's Truck Centers team," David Schlosser, Director of Fixed Operations.
CUSTOMER FIRST AWARD FOR EXCELLENCE
November 2016
Bergey's Chrysler Jeep Dodge Ram has achieved the highest level of Customer Experience Recognition in their people, facility, processes, customer metrics and training. All of Bergey's Chrysler Jeep Dodge Ram's dedicated employees, teamwork and top-notch customer service made this possible. Earning this award is a reflection of the entire staff 's commitment to delivering an exceptional customer experience.
BERGEY'S PURCHASES YOCUM FORD IN LANSDALE, PA
August 2016
Bergey's is pleased to announce that it has purchased Yocum Ford in Lansdale, PA. The dealership has been renamed Bergey's Ford of Lansdale and is the company's second Ford dealership, joining Bergey's Ford in Ambler, PA. The acquisition will enable Bergey's to broaden their sales, service and parts network in the Lansdale and Hatfield area.
March 2016
August 2016
Bergey's is pleased to announce that it has purchased Yocum Ford in Lansdale, PA. The dealership has been renamed Bergey's Ford of Lansdale and is the company's second Ford dealership, joining Bergey's Ford in Ambler, PA. The acquisition will enable Bergey's to broaden their sales, service and parts network in the Lansdale and Hatfield area. In the announcement made August 18, Bergey's extended a warm welcome to the employees at Yocum Ford. The team at Bergey's Ford of Lansdale is looking forward to serving your sales, service and parts needs at their newest dealership located at 301 E. Main Street in Lansdale, PA. To reach one of their experienced automotive professionals please call 215-855-1153.
MACK NAMES BERGEY'S TRUCK CENTERS 2015 NE DEALER OF THE YEAR
March 2016
Mack Trucks announced that Bergey's Truck Centers has been recognized as the Northeast Dealer of the Year, for a second consecutive year.
Founded in 1924 and driven by a mission of keeping customers on the road, the family owned Bergey's Truck Centers exceeded sales, parts, service and leasing goals. In addition, Bergey's also received outstanding marks from their customers at all five of their dealerships located in Pennsylvania and New Jersey.
"Bergey's Truck Centers was selected Northeast Region 2015 dealer of the year because of their commitment to live their slogan of "KEEPING CUSTOMERS ON THE ROAD™", said Pat Meehan, Regional Vice President, Mack Trucks North America. "They have successfully sold and supported the entire product line through direct sales and full service leasing. As the needs of the customer have changed, the commitment from Bergey's has changed to accommodate these demands. This includes facility improvements and expansion, as well as staffing for support as needed."
MACK NAMES BERGEY'S TRUCK CENTERS 2014 NE DEALER OF THE YEAR
February 2015
Mack Trucks announced that Bergey's Truck Centers has been recognized as the 2014 Northeast Dealer of the Year.
Founded in 1924 and driven by a mission of keeping customers on the road, the family owned Bergey's Truck Centers exceeded sales, parts, service and leasing goals. In addition, Bergey's also received outstanding marks from their customers at all five of their dealerships located in Pennsylvania and Southern New Jersey. "As representatives of Mack Trucks, these award winners are without equal," said Stephen Roy, president, Mack Trucks North America. "I am extremely proud of their commitment to our customers' success through their dedication to exceptional service."
Bergey's truck Centers has been recognized in the past as the 2007 Pennsylvania dealer of the year, as well as a finalist for the ATD (American Truck Dealers).
BERGEY'S COLLISION CENTER OF LANSDALE AWARDED AAA TOP SHOP AWARD FOR 2014
February 2015
Each year AAA East Central, East Penn Region recognizes a limited number of AAA Approved Auto Repair (AAR) facilities for their business integrity, professional standards in automotive repair, and outstanding customer service. Bergey's Collision Center received the 9th annual AAA Top Shop honor for 2014. This award is given to repair facilities that scored 97% or higher in ongoing customer satisfaction surveys during the past year. The evaluations are monitored and processed by AAA.
BERGEY'S TRUCK CENTER HONORED AS 2013 HIGHEST CUSTOMER SATISFACTION IN UNITED STATES BY VOLVO TRUCKS NA
July 2014
With a focus and dedication to "Keeping Customers on the Road™," Bergey's Truck Center was recently acknowledged for their commitment to customer satisfaction at the 2013 Volvo Trucks North American Dealer Management Meeting in Dallas, TX.
Bergey's Truck Center President, Mark Bergey, accepted the honor on behalf of the company. "This prestigious recognition reinforces our pledge to our customers," stated Bergey. "We will continue to demonstrate excellence within every facet of our business and maintain our core mission of being the premier commercial truck solutions company that our customers have come to rely on."
In addition to utilizing cutting edge industry technology like ASIST (a customer-facing communication platform), scoring 100% in customer satisfaction and focusing on advanced training for Master Technicians, Bergey's offers 24 hour service. According to Bergey, "our number one priority is to provide assurance that our customers' vehicles will be back up and running quickly. We understand that if their wheels aren't rolling, they're not making money and keeping their customers happy."
REMEMBER THE PAST... BERGEY'S SINCE 1924
June 2014
1924 was the year of the Ford Model T Touring, the first Presidential radio broadcast from the White House and the beginning of Bergey's legacy in the transportation industry.
In May of 1924, Norman L. Bergey opened Franconia Garage in Franconia, PA. Converted from a horse-shoeing shop, the 2-car auto repair garage gainfully employed 3 mechanics. Because of Norman's businessman's savvy and gentleman's code, Franconia Garage thrived, even during the Great Depression. Understanding the importance of family, Norman's sons became part owners of the business in 1956 and renamed the shop Bergey's Garage.
Throughout its 90-year history, Bergey's has remained a family-owned business. Although it has expanded with new products, services, locations and state-of-the-art technology, Bergey's foundations have and always will be at the core of the company.
Norman's drive for quality customer service, commitment to excellence and promise to always treat customers the way that he wanted to be treated are instilled in the very marrow of Bergey's.
BERGEY'S COLLISION CENTER OF LANSDALE WINS AWARD FROM NATIONWIDE
March 2013 
The first annual "On Your Side Auto Repair Network" showmanship of excellence award was presented to Bergey's Collision Center of Lansdale on March 14, 2013. Nationwide acknowledges Bergey's for outstanding qualities in service, engagement, training and development. Bergey's partnership with Nationwide is demonstrated through superior workmanship, customer service, and the highest degree of professionalism.
BERGEY'S COLLISION CENTER OF LANSDALE AWARDED AAA TOP SHOP AWARD FOR 2012
December 2012
Bergey's Collision Center of Lansdale received the AAA Top Shop Award for 2012. Our business was one of three in the auto collision center category that was ranked among the highest in a review of auto repair facilities participating in the AAA Approved Auto Body program in eastern Pennsylvania and southern New York. The high level of professionalism and customer satisfaction earned this impressive recognition. Congratulations to all the employees for their hard work in making this award possible!
BERGEY'S TRUCK CENTERS AWARDED HINO TRUCK FRANCHISE
September 2012
A brand new Hino medium-duty truck franchise officially opened for business at Bergey's Truck Centers this month. The Souderton franchise is Bergey's second location to join the country's growing network of more than 180 Hino dealers.
"Since it entered the U.S. market in 1984, Hino's evolution really caught our attention," says Steve Rybacki, Bergey's medium duty truck manager. "Aside from being a member of the Toyota Group and America's fastest growing medium duty truck manufacturer, Hino has proven itself with several customer satisfaction awards from J.D. Power and Associates. The company also stands behind its products with one of the industry's best warranties. So we jumped at the chance to offer our customers a cut above in medium duty equipment."
After establishing a strong customer base as a Hino dealer in Trenton, NJ, the decision was made to expand to Souderton (a suburb of Philadelphia). Bergey's newest franchise carries a full line of Hino medium-duty trucks backed by a knowledgeable and dedicated Hino sales staff. Customers have 24-hour access to an extensive Hino parts inventory with certified Hino technicians on site. Conveniently located off I-476 at the Lansdale exit, the new Hino franchise is also in a great position to help transient customers as they drive through the area.
"We're fully equipped to maintain our customers' trucks as well as perform warranty work any time day or night," Rybacki says. "Around-the-clock service gives our customers an extra advantage out on the road. And now with locations in New Jersey and Pennsylvania, we can provide our customers with an even stronger support system whenever they need it - just another way Bergey's is 'Keeping Customers on the Road.'"
BERGEY'S CHEVROLET RECEIVES GM CERTIFIED USED VEHICLES SALES LEADER AWARD
July 2012
General Motors has awarded Bergey's Chevrolet of Colmar the GM Certified Used Vehicles Sales Leader Award. The GM Certified Used Vehicles program honors the top-selling dealership in the northeast region every year. Bergey's Chevrolet beat out 663 GM Certified Used Vehicles dealers, selling nearly 700 vehicles overall. They joined the Certified Used Vehicles program in 1998 and have served the northern Pennsylvania area for 36 years. "All our dedicated employees, teamwork and top-notch customer service made this possible," said Glenn Bergey. "Earning this award is a reflection of our entire staff's commitment to delivering an exceptional customer experience."
U.S. REPRESENTATIVE JIM GERLACH VISITS CONSHOHOCKEN TRUCK CENTER
July 2012
Ed Brown, Vice President of Commercial Truck Sales for Bergey's Truck Center (Mack, Volvo & Isuzu) in Conshohocken, PA, provided U. S. Rep. (R-PA) with a dealership tour on July 6th. Rep. Gerlach sponsored the Heavy Truck Tax Fairness Act of 2012 (H.R.4321) which would repeal the excise tax on heavy trucks and trailers sold at retail and increase the diesel fuel tax. Rep. Gerlach asked several questions including how truck dealers and their customers were dealing with rising diesel fuel prices and freight costs, whether interest in natural gas powered trucks was increasing, and if any local efforts were underway at community colleges to increase the number of service technicians. Also in attendance were Mark Stine, Executive Vice President of the Pennsylvania Automotive Association, Patrick Calpin from the HADA-ATD legislative office, dealership employees Rob Horner and Rick Ciesielka, and Steve O'Kane, President of A. Duie Pyle, a transportation and logistics provider, which is one of Bergey's largest customers.
BERGEY'S CHEVROLET RECEIVES GM CERTIFIED USED VEHICLES SALES LEADER AWARD
March 2010
March 2010
General Motors announced today that Bergey's Chevrolet of Colmar, PA, received the GM Certified Used Vehicles Sales Leader Award. The GM Certified Used Vehicles program honors the top selling dealership in the northeast region every year. Bergey's Chevrolet beat out 663 GM Certified Used Vehicles dealers, selling nearly 700 vehicles.
"All our dedicated employees, teamwork, and top-notch customer service made this possible," said Glenn Bergey, owner, Bergey's Chevrolet. "Earning this award is a reflection of our entire staff's commitment to delivering an exceptional customer experience."
Bergey's Chevrolet joined the Certified Used Vehicles program in 1998 and has served the southeastern Pennsylvania area for 36 years. "Bergey's Chevrolet continues to prove that dealerships can thrive by offering consumers the best in value and service," said Paul Pejza, manager, GM Certified Used Vehicles.
"All our dedicated employees, teamwork, and top-notch customer service made this possible," said Glenn Bergey, owner, Bergey's Chevrolet. "Earning this award is a reflection of our entire staff's commitment to delivering an exceptional customer experience."
Bergey's Chevrolet joined the Certified Used Vehicles program in 1998 and has served the southeastern Pennsylvania area for 36 years. "Bergey's Chevrolet continues to prove that dealerships can thrive by offering consumers the best in value and service," said Paul Pejza, manager, GM Certified Used Vehicles.
BERGEY'S TRUCK CENTERS PURCHASES ASSETS OF O'SHEA TRUCK CENTER
March 2010
Bergey's Truck Centers recently purchased the assets of O'Shea Truck Center in Trenton, NJ, bringing its total locations to seven. The newest truck center is located at exit 3B off I-195 in Trenton, NJ. As the oldest Mack dealership in the Northeast region and the third oldest in the country, O'Shea Truck Center has more than 75 years of history meeting customers' transportation needs.
"This acquisition allows Bergey's to expand its footprint in our overall marketplace in a very effective way," says president, Mark Bergey. "The Trenton location features a modern, well-equipped facility and comes with a large and loyal customer base. We are honored to welcome these customers into the Bergey's Truck Centers family."
The acquisition significantly enhances Bergey's presence in the Philadelphia and southern New Jersey markets. Located in the Trenton, New Jersey area, the dealership offers new and used truck sales, parts, and service and is advantageously located to serve Interstates 195, 95, and 295. In addition to expanding Bergey's relationship with Mack and Volvo, this deal also includes a Hino franchise along with a significant backlog of Hino retail deliveries.
"O'Shea's is a great fit for us," says Bergey. "Like our company, they've been in the industry a long time and have built a reputation for quality service with a focus on customer care. We look forward to getting acquainted with our new customers and delivering on our brand promise-- Keeping Customers on the Road.TM"
Bergey's Truck Centers recently purchased the assets of O'Shea Truck Center in Trenton, NJ, bringing its total locations to seven. The newest truck center is located at exit 3B off I-195 in Trenton, NJ. As the oldest Mack dealership in the Northeast region and the third oldest in the country, O'Shea Truck Center has more than 75 years of history meeting customers' transportation needs.
"This acquisition allows Bergey's to expand its footprint in our overall marketplace in a very effective way," says president, Mark Bergey. "The Trenton location features a modern, well-equipped facility and comes with a large and loyal customer base. We are honored to welcome these customers into the Bergey's Truck Centers family."
The acquisition significantly enhances Bergey's presence in the Philadelphia and southern New Jersey markets. Located in the Trenton, New Jersey area, the dealership offers new and used truck sales, parts, and service and is advantageously located to serve Interstates 195, 95, and 295. In addition to expanding Bergey's relationship with Mack and Volvo, this deal also includes a Hino franchise along with a significant backlog of Hino retail deliveries.
"O'Shea's is a great fit for us," says Bergey. "Like our company, they've been in the industry a long time and have built a reputation for quality service with a focus on customer care. We look forward to getting acquainted with our new customers and delivering on our brand promise-- Keeping Customers on the Road.TM"
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